Refund Policy

Refund Policy

Thank you for shopping with Anastay Clothing. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we will gladly accept returns within 14 days of the delivery date. Here are our guidelines for returns:

  • All returns must be in their original condition, with all tags and labels attached.
  • We cannot accept returns on items that have been worn, washed, or damaged in any way.
  • We do not offer exchanges. If you wish to exchange an item, please return the original item and place a new order.
  • Shipping charges are non-refundable.
  • The customer is responsible for the cost of return shipping.

To initiate a return, please email us at info@anastayclothing.co with your order number and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Returns that do not have a return authorization number will not be accepted.

Once we receive your return, we will inspect the item(s) and issue a refund to your original method of payment, minus any shipping charges.