Welcome to the help page for Anastay, an Indian ethnic wear brand. We are committed to providing our customers with the best possible shopping experience and are always here to help you with any queries or concerns you may have. Here's how you can get in touch with us:
Email Support: If you have any questions or need assistance with your order, you can email us at firstname.lastname@example.org. Our customer support team will get back to you within 24-48 hours and help you resolve any issues you may be facing.
Helpline Number: You can also contact our helpline number at 7665665554 for any urgent queries or concerns. Our customer support team is available from Monday to Saturday, 10:00 AM to 7:00 PM IST. We recommend calling during these hours to ensure that your query is addressed promptly.
Frequently Asked Questions: Before getting in touch with us, you may find the answer to your query in our FAQ section. We have compiled a list of commonly asked questions and their answers, which you can find on our website. You may find that your query has already been addressed in this section, so do check it out before contacting us.
Returns and Exchanges: If you need to initiate a return or exchange, please refer to our return policy on our website. We offer a 7-day return policy for eligible products, and our customer support team will guide you through the process.
Order Status: You can check the status of your order by logging into your account on our website. You will also receive regular updates via email and SMS.
We hope this information has been helpful. At Anastay, we are committed to providing you with exceptional customer service and making your shopping experience as smooth as possible. If you have any further queries or concerns, please do not hesitate to contact us.